Privacy Notice
Data controller
Mind Route Hub, Level 14, 63 Phaya Thai Road, Ratchathewi, Bangkok 10400, Thailand, is the controller for personal data collected through mindroute-hub.digital and related engagement correspondence. Contact: [email protected], phone +66 2 555 2860.
Data we collect
- Identity and contact details you submit on enquiry forms (name, email, optional shipment window)
- Engagement correspondence and documents you choose to send for audit
- Technical logs such as IP address, browser type, and pages visited when analytics cookies are accepted
- Cookie preference stored locally in your browser
We do not seek special-category personal data through the website form. Avoid sending national ID numbers or full card credentials in the message field.
Purposes and legal bases
- Responding to scoping requests and providing contracted audits (contract / pre-contract steps)
- Operating and securing the website (legitimate interests)
- Optional analytics to understand which pages help visitors prepare application packs (consent via cookie banner)
Retention
Enquiry records are kept for up to twenty-four months unless a longer engagement file is required. Engagement working papers are retained for seven years or as required by applicable professional and tax rules, then securely destroyed. Analytics data follows the cookie durations listed on the Cookies page.
Sharing
We use hosting and email providers who process data on our instructions. We do not sell personal data. Documents may be seen by named reviewers assigned to your engagement. Disclosure may occur if required by Thai law or a competent authority.
International transfers
If a processor stores data outside Thailand, we apply contractual safeguards appropriate to the transfer and limit access to what the engagement requires.
Your rights
Subject to Thai personal data protection law, you may request access, correction, deletion, restriction, or objection, and you may withdraw cookie analytics consent at any time without affecting essential site functions. To exercise rights, email [email protected]. You may also lodge a complaint with the relevant Thai supervisory authority.
Children
The site is intended for business users. We do not knowingly collect data from children.